Transform Your Business with
Microsoft Dynamics 365
& Intelligent Automation
iBritz is your end-to-end Microsoft Dynamics 365 partner — delivering D365 Finance & Operations, Business Central, Supply Chain, Power Platform, and structured post go-live support for enterprises across the UK and UAE.
CORE PLATFORMS
D365 Solutions We Implement
Full lifecycle implementation across the three most critical Microsoft Dynamics 365 platforms — from initial scoping through go-live and beyond.
D365 Finance & Operations
Enterprise-grade financial management and operations platform for mid-to-large organisations.
- General ledger, accounts payable & receivable, budgeting and forecasting
- Multi-entity, multi-currency, multi-language financial consolidation
- Project accounting, fixed assets, cash & bank management
- Manufacturing and production control integration
- Regulatory compliance reporting for UK, EU, and global markets
- Role-based security model and audit trails out of the box
Supply Chain Management
End-to-end visibility and control across procurement, warehousing, logistics, and fulfilment.
- Purchase order management, vendor collaboration portals
- Warehouse management system (WMS) with advanced picking strategies
- Inventory tracking, lot/serial number control, and demand forecasting
- Transportation management, freight costing, and carrier integration
- Product information management (PIM) and BOM management
- AI-powered demand planning and replenishment automation
Business Central
All-in-one ERP for SMBs — finance, sales, purchasing, inventory, and projects in a single platform.
- Financial management: GL, AP, AR, bank reconciliation, VAT returns
- Sales order processing, customer management, pricing, and discounts
- Purchase order management, vendor approvals, and invoice matching
- Inventory and warehouse management with bin-level tracking
- Project management, timesheets, resource planning, and billing
- Microsoft 365 and Teams integration for seamless user adoption
POWER PLATFORM
Power Automate & Power BI
Extend the value of your Dynamics 365 investment with Microsoft's Power Platform — intelligent automation and real-time analytics built natively on your D365 data.
Power Automate
Automate repetitive business processes across D365 and connected systems — without custom code.
Common Use Cases
Power BI
Transform D365 data into executive dashboards, operational reports, and real-time analytics.
Common Use Cases
Copilot Studio — AI Built Into Your D365
We embed Microsoft Copilot Studio directly into your Dynamics 365 environment — creating conversational AI agents that answer user questions, trigger workflows, surface ERP data, and automate tasks using natural language. No separate AI platform required.
DEEP SPECIALISATION
Where We Go Deeper Than Other Partners
Most D365 partners deliver standard module implementations. We specialise in the complex, high-stakes operational processes that make or break your ERP investment.
Inventory Counting & Counted Data
Physical inventory counts are one of the most error-prone and time-consuming ERP processes. We design and implement cycle counting workflows, warehouse journal automation, and counted data reconciliation processes within D365 — eliminating manual discrepancies and giving you real-time inventory accuracy.
Data Injection & Migration
Moving to D365 from legacy systems — SAP, Oracle, Sage, NAV, or custom databases — requires precision data migration. We handle end-to-end data injection: extraction, cleansing, transformation, validation, and controlled loading into D365 with full audit trails and rollback capability.
Financial Closing
Month-end and year-end closing in D365 Finance involves dozens of interdependent steps that can take days when done manually. We automate the closing checklist — period-end journals, accruals, intercompany eliminations, currency revaluations, and management pack generation — compressing your close from days to hours.
Inventory Management
Effective inventory management in D365 goes far beyond stock levels. We configure and optimise the full inventory module — costing methods, dimension groups, item model groups, reorder policies, and intersite transfers — to give you accurate COGS, healthy stock turns, and minimal write-offs.
FOUNDATION LAYER
Finance & Technical Infrastructure
A successful D365 deployment depends on solid Azure infrastructure, enterprise security, clean integrations, and a governed environment strategy — we build all of it.
Azure Cloud Infrastructure
D365 runs on Azure — we architect the surrounding infrastructure: Azure Active Directory, virtual networks, storage accounts, Azure DevOps CI/CD pipelines, and monitoring via Azure Monitor and Application Insights.
Security & Compliance
Enterprise security for D365 environments: role-based access control (RBAC), privilege access management, data encryption at rest and in transit, GDPR compliance mapping, and audit log configuration.
API & System Integration
Connect D365 to your wider technology ecosystem — CRM, e-commerce, WMS, HRMS, banking feeds, and third-party SaaS — using D365 OData APIs, Logic Apps, Azure Service Bus, and custom integration middleware.
Environment Management
Structured D365 environment strategy: Development → UAT → Pre-Production → Production. We manage code promotion, environment refresh cycles, ISV solution management, and lifecycle services (LCS) administration.
Finance Architecture — Built for Compliance & Scale
We design D365 Finance architectures that meet UK GAAP, IFRS, and regulatory requirements from day one — chart of accounts structure, financial dimensions, ledger allocations, tax configuration, and intercompany accounting frameworks that scale with your business.
POST GO-LIVE SUPPORT
We Stay With You After Go-Live
Most D365 partners hand over and move on. We provide two structured post-launch programmes that ensure your business lands safely and operates confidently from day one.
90-Day Issue Resolution Guarantee
Post Go-Live Microsoft Dynamics Support
The 90 days after go-live are the highest-risk period of any D365 project. Users are learning new processes, edge cases surface that UAT didn't catch, and confidence is fragile. Our 90-Day Guarantee means every critical issue gets a defined resolution path — we don't close tickets until your team is unblocked.
What's Included
BAU-ELS
Business As Usual – Early Life Support
BAU-ELS is structured stabilisation support for the critical period immediately after go-live — typically weeks 1 to 12 post-launch. It bridges the gap between project completion and true operational independence, ensuring your team has hands-on expert support while new processes become routine.
What's Included
Support SLA Response Times
| Priority | Description | Example | Response | Resolution Target |
|---|---|---|---|---|
| P1 Critical | System down / data integrity risk | Cannot post invoices, inventory negative | < 4 hrs | Same day |
| P2 High | Major function impaired | Reports failing, approval stuck | < 8 hrs | Next business day |
| P3 Medium | Minor function impaired | UI display issue, slow query | < 1 day | 3 business days |
| P4 Low | Question / enhancement request | How-to query, config advice | < 2 days | 5 business days |
DELIVERY METHODOLOGY
How We Deliver Your D365 Project
A proven 5-phase delivery model — structured to reduce risk, maximise user adoption, and deliver working software at every milestone.
Scoping
Workshops to map processes, define scope, confirm data sources, and agree success criteria.
Design
Solution architecture, gap analysis, functional design documents, integration mapping, and security model.
Build & Test
Agile sprints: configuration, development, unit testing, integration testing, and performance testing.
UAT & Migration
User acceptance testing, training delivery, data migration execution, parallel run, and cutover planning.
Go-Live + Support
Hypercare go-live, BAU-ELS stabilisation, 90-day support guarantee, and handover to internal team.
COMMON QUESTIONS
Microsoft Dynamics FAQ
Honest answers to the questions every decision-maker asks before committing to a D365 project.
A standard D365 F&O implementation runs 16–32 weeks depending on scope, data complexity, and number of integrations. We use a phased sprint approach — Finance first, then SCM, then advanced modules — so you see working software quickly rather than waiting for a big-bang go-live.
Business Central is purpose-built for SMBs (typically 10–250 employees) and covers finance, sales, purchasing, inventory, and projects in one platform at a fraction of F&O cost. F&O is recommended when you need advanced manufacturing, complex multi-entity consolidation, or sophisticated SCM — typically 250+ employees or £50M+ revenue.
We follow a structured DMF (Data Management Framework) approach: extract from source, profile and cleanse, map to D365 entities, load to dev/UAT, validate with your team, then execute production cutover with a controlled freeze window. We provide reconciliation reports at every stage and full rollback capability.
Configuration fixes, data corrections, integration debugging, hotfixes, API issue resolution, and root cause analysis for P1 incidents — all included within the 90-day window. A dedicated support engineer is assigned to your account with defined SLA response times (P1: 4hrs, P2: 8hrs, P3: 2 business days).
The 90-Day Guarantee is issue-resolution focused — it ensures every technical problem gets fixed. BAU-ELS is stabilisation-focused — it's about building your team's confidence, refining processes, and providing a safety net while new workflows become routine. They're complementary and often delivered together.
In most cases, yes — Power Automate handles multi-level approvals, conditional routing, timeout escalations, email/Teams notifications, and full audit trails. It connects natively to D365 via the Dataverse connector and can trigger on any D365 entity event. Complex scenarios (parallel approvals, dynamic delegation) are fully supported.
Yes — we use Power Automate flows, D365 periodic journals, and batch job scheduling to automate 80–90% of closing tasks. Accruals, prepayments, currency revaluation, intercompany eliminations, and management report generation can all be triggered automatically on a schedule, with human approval gates only where genuinely needed.
We recommend a dual-run period where both old and new systems are live simultaneously during the inventory count cycle. We configure D365's inventory blocking functionality to freeze stock movements during physical counting, then inject counted data via the D365 counting journal entity with a full variance report before posting.
Ready to Start Your
Dynamics 365 Journey?
Whether you need a new D365 implementation, support for an existing environment, BAU-ELS stabilisation, or Power Platform automation — let's start with a free assessment of your current situation.