AI Engineering Microsoft Dynamics 365

Engineering the Future with
AI & Microsoft Dynamics
Intelligence

Agentic AI automation meets enterprise ERP transformation. iBritz delivers intelligent operations, measurable outcomes, and business systems built for the future — from the UK, for the world.

99.2%
AI Model Accuracy
70%
Ticket Reduction
50%
Faster ERP Close
40+
Enterprises Served

TRUSTED BY ENTERPRISES

Why Partner with iBritz?

A rare dual capability — UK-based Agentic AI engineering and certified Microsoft Dynamics expertise, delivered as one unified team.

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UK Agentic AI Leaders

Multi-agent systems, LLM orchestration, and workflow automation engineered for enterprise-scale deployments.

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Microsoft Dynamics Experts

D365 F&O, Business Central, SCM — full lifecycle implementation with AI layers built in from day one.

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LangChain & Graph Experts

Advanced RAG pipelines, knowledge graphs, and semantic search powering intelligent enterprise agents.

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Security-First Architecture

GDPR-compliant, ISO-aligned systems with enterprise-grade security layered across AI and ERP environments.

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Enterprise Architecture

Scalable, cloud-native architectures that bridge AI intelligence with mission-critical business systems.

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Proven Industry Impact

Delivered across Healthcare, Manufacturing, Distribution & Finance — measurable ROI in every engagement.

WHAT WE BUILD

Comprehensive AI & Dynamics Capabilities

End-to-end delivery across Agentic AI, Microsoft Dynamics 365, Power Platform, and Enterprise Infrastructure.

Agentic AI & Automation

AI AgentsMulti-Agent SystemsWorkflow AutomationLLM Fine-tuningRAG PipelinesAI Dashboards

Build intelligent agents that reason, plan, and act — automating complex enterprise workflows end-to-end with measurable efficiency gains.

Microsoft Dynamics 365

D365 Finance & OperationsSupply Chain ManagementBusiness CentralCRM / SalesCustom Entities

Full-cycle D365 implementation — from scoping and data migration to go-live, user training, and long-term BAU support.

Power Platform & Copilot

Power AutomatePower BICopilot StudioAI BuilderPower Apps

Connect Dynamics with intelligent automation — from low-code flows to AI-powered Copilot integrations that enhance every business process.

Computer Vision & Data AI

Computer VisionYOLOv11Predictive AI/MLAzure AIData Migration

Real-time defect detection to inventory intelligence — AI that sees, predicts, and optimises your operations automatically.

Specialised ERP Operations

Full Dynamics 365 Details →
Inventory Counting & Counted DataFinancial Closing AutomationData Injection & MigrationInventory ManagementAI-driven ERP AutomationBAU-ELS Support90-Day Issue Resolution

OUR PROCESS

How It Works

A structured 4-phase delivery model — applied consistently across both AI engineering and Dynamics 365 engagements.

01

Discovery & Scoping

Deep-dive workshops to map your processes, pain points, and data landscape. We define measurable success criteria and build a clear delivery roadmap.

WorkshopsProcess Mapping
02

Architecture & Design

Solution blueprinting — AI model design or D365 configuration, data architecture, integration points, security model, and phased delivery plan.

BlueprintArchitecture
03

Build & Deploy

Agile delivery in sprints — AI agent development or D365 implementation, testing, UAT, data migration, user training, and go-live support.

SprintsUAT & Training
04

Support & Optimise

BAU-ELS stabilisation, 90-day issue resolution, AI model monitoring, drift detection, and continuous performance optimisation as your business scales.

BAU-ELSOptimise

UNDER THE HOOD

Technology Stack

Best-in-class tools across AI engineering and Microsoft enterprise platforms.

AI & LLMs
OpenAI GPT-4o Claude 3.5 LangChain LangGraph LlamaIndex Ollama
Computer Vision
YOLOv11 OpenCV PyTorch Azure Vision Roboflow
Microsoft Stack
D365 F&O Business Central Power Automate Power BI Copilot Studio Azure OpenAI
Data & Cloud
Azure Pinecone PostgreSQL Redis Dataverse Microsoft Fabric
Dev & APIs
Python FastAPI Next.js Astro REST / GraphQL Docker

SECTOR EXPERTISE

Industries We Revolutionise

AI + ERP transformation delivered across the sectors that matter most.

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Healthcare & Radiology

AI diagnostics + clinical ERP

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Retail & E-commerce

Inventory AI + D365 Commerce

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Logistics & Fleet

Route AI + SCM D365

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Manufacturing

Quality AI + D365 F&O

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Finance & Insurance

Fraud AI + D365 Finance

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Professional Services

Copilot + D365 Project Ops

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Real Estate

Agent AI + CRM D365

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Distribution & Logistics

SCM + AI order processing

PROVEN IMPACT

Results That Speak for Themselves

Real outcomes across AI deployments and Microsoft Dynamics implementations.

AI Engineering

AI X-Ray Diagnosis System

99.2%
Diagnostic Accuracy

YOLOv11-based computer vision model deployed for automated radiology screening across multi-branch dental clinics — reducing radiologist workload and improving throughput.

AI Engineering

Customer Support AI Agent

70%
Ticket Reduction

Agentic AI support system with RAG knowledge base, dramatically reducing first-line support volume and average resolution time across a multi-product SaaS business.

Microsoft Dynamics

Global Distributor ERP Transformation

70%
Reduction in Processing Time

D365 Supply Chain + AI agent integration eliminated manual order processing, transforming global distribution operations and enabling real-time inventory visibility.

Microsoft Dynamics

Financial Closing Automation

50%
Faster Month-End Close

AI-assisted financial close within D365 F&O — automated reconciliation, inventory counted data, journal posting, and management reporting cut close time in half.

ONGOING PARTNERSHIP

Support & Managed Services

We don't disappear after go-live. We stay with you through stabilisation, growth, and continuous system evolution.

BAU-ELS Support

Business As Usual – Early Life Support

Post-implementation stabilisation for Dynamics 365. We handle hypercare, issue triage, and user confidence-building in the critical weeks after go-live — ensuring your team lands softly.

HypercareIssue TriageUser Training
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90-Day Issue Resolution

Microsoft Dynamics Guarantee

SLA-backed post-go-live support with defined response times. Every critical issue resolved within 90 days — patches, configuration fixes, and integration debugging included, no exceptions.

SLA-backedConfig FixesIntegration Debug
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AI System Support

Monitoring, Optimisation & Scaling

Continuous monitoring of deployed AI models — performance drift detection, retraining triggers, prompt optimisation, and infrastructure scaling as your usage and data volume grows.

Model MonitoringDrift DetectionScaling

COMMON QUESTIONS

Expert Insights & FAQ

Answers to the most common questions from enterprise teams evaluating AI and Dynamics 365 projects.

Agentic AI systems can reason, plan, and take multi-step actions autonomously — unlike RPA which follows fixed scripts. Our agents integrate with your existing systems, handle exceptions intelligently, and continuously improve through feedback loops, delivering true end-to-end automation.

We combine certified Dynamics 365 expertise with native AI engineering capability. Most D365 partners deliver ERP alone — we layer Agentic AI, Power Platform automation, and Azure AI services on top, transforming your ERP from a system of record into a system of intelligence.

Yes — we have proven experience with YOLOv11-based diagnostic systems achieving 99.2% accuracy in dental radiology screening. We follow strict GDPR and data privacy protocols, and can deploy models on-premise, in Azure, or in hybrid configurations for healthcare compliance.

Timelines vary by scope: Business Central SMB implementations typically run 8–12 weeks; D365 F&O enterprise projects range from 16–32 weeks. We follow a phased sprint model so you see working software quickly rather than waiting for a big-bang go-live.

BAU-ELS (Business As Usual – Early Life Support) is a structured post-go-live stabilisation service. The first 4–12 weeks after any major system change are highest-risk — users are learning, edge cases surface, and confidence is fragile. BAU-ELS ensures you have dedicated expert support precisely when you need it most.

We design privacy into every architecture — data minimisation, purpose limitation, and access controls from day one. For UK and EU clients we conduct Data Protection Impact Assessments (DPIAs), use Azure's UK/EU data residency options, and can operate fully on-premise where required.

Absolutely — this is our sweet spot. We use Azure OpenAI Service, Power Platform connectors, and custom API layers to embed AI capabilities directly into existing D365 environments without disruption. Copilot Studio lets us add conversational AI to any D365 module in weeks.

Yes — we build multimodal AI systems integrating vision (YOLOv11, Azure Vision), text (LLMs via LangChain/LangGraph), and structured data sources. These capabilities are particularly powerful in healthcare, manufacturing quality control, and enterprise document processing.

Free Strategy Call — No Commitment

Ready to Transform Your Business with AI & Microsoft Dynamics?

Join the enterprises using iBritz to build smarter systems, automate operations, and unlock measurable ROI — across AI and ERP.

We respond within 1 business day. No spam, no hard sell.